Help Scout is a shared inbox solution and support platform supporting more than 12,000 small to mid size businesses worldwide.
Below is a collection of work created to amplify big moments for the company, ranging from campaigns for new feature releases to the rollout of an entirely new brand expression for the business.
the team
Matt Plays, Creative Director
Natalie Cowan, Senior Designer
Christine Kim, Brand Designer
AI Feature Launch Campaign
From quick-hitting videos showcasing Help Scout's AI drafts feature, to an immersive ebook and webinar graphics, these materials were created to amplify Help Scout's new AI features and establish the company's perspective of remaining customer-centered amidst the AI-hype.
Ecommerce Campaign
This campaign was centered around the release of new features in the product that empower ecommerce customers to seamlessly connect with platforms like Shopify. My work for the ecommerce campaign included collaborating to define the campaign’s art direction—drawing inspiration from the look of window shopping with framed visuals—to designing an ebook, and storyboarding and animating a video ad.
Views In App Visuals
Brand Refresh